Cookie Policy

About Cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device (such as a PC) when the user accesses certain websites. They are widely used to make websites work, or run more efficiently, as well as provide information to the website owner.

Our Cookie policy

Please note that cookies can't harm your computer and the cookies we use do not hold any personal data, unless you provide your permission. Whilst some cookies are necessary, others allow us to enhance your experience, personalise content (across your devices), and provide insights into how the site is being used.

Cookie settings

For our sites to operate properly, you need to have cookies enabled. If you decide not to enable cookies, you can still browse the site but many key features will not be available. Most web browsers have cookies enabled, but if you wish to turn them off please use your browsers Help function.

At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However, this will prevent some parts of the website from working properly on your computer.

For specific information about how cookies are handled on your own PC or Internet enabled device, or how you control the use of cookies, you will need to consult the user guides or instructions held within your PC device operating instructions. Alternatively, you can visit the user help instructions held within your specific Internet browser software itself.

Your consent to use cookies

When you accessed this website, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice.

We will only store or read cookies on your device for non-essential cookies and process associated personal data (or allow our third party services providers and partners to do so) if you have given, and not withdrawn, your consent. In accordance with data protection laws, we do not request your consent to use essential cookies as they are necessary to ensure this website works properly.

We request this using the cookie tool that appears when you visit any page of this website. If you consented to our use of functional and performance cookies, those cookies will be placed on your device as described in this Cookie Policy in order to enhance your user experience whilst on the website.

If you refuse or withdraw consent to the use of any non-essential-cookies or associated personal data, then the corresponding functionality or features of this website may not work properly, or at all. Your use of the core functions and features of this website will not be affected.

If you disable essential cookies (or all cookies) using your web browser settings, one or more core functions and features of this website, including those intended to ensure your visit is safe and secure, will not work properly, or at all.

Further Cookie Information

For more information about cookies you can visit which fully details how they operate. This is a fully independent consumer help website.

List of Cookies

We use the following cookies:

  • Necessary: These enable core functionality. Our website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences (please note if disabled our website may not work or show correctly on your device).
  • Analytics: These collect information that is used in aggregate form, they allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users more easily find the information required and to enhance features. This site uses Google Analytics – please see below for further information about these cookies.
  • Functionality: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie name Purpose When are cookies set on visitor’s device/PC? Expiry time of cookie
CookieControl To enable users to manage their cookie preferences. On landing on site 3 Months
_gat_UA Google Analytics cookie used to limit the collection of data during high traffic to the website. When analytics cookies accepted 1 Minute
_dc_gtm_UA Google Tag Manager cookie for controlling the loading of a Google Analytics script tag. When analytics cookies accepted Per session
_gid Google Analytics cookie used to distinguish users. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, where they have come from, and the pages visited in an anonymous form. When analytics cookies accepted 24 Hours
_ga Google Analytics cookie used for user identification. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the website's analytics report. When analytics cookies accepted 2 Years
AWSALB AWSALBCORS Amazon Web Services cookies which keeps the user on the same server on which the user landed with the user’s first request for each subsequent request. On landing on site Per session
man-third-party-accepted This cookie, set by MAN Truck & Bus SE, stores the permission for involving third party providers at the time the permission is granted. This cookie is used to check whether the user has agreed to all used third-party providers. On landing on site 1 Year
man-cookies-accepted This cookie, set by MAN Truck & Bus SE, stores users’ confirmation/permission for the storage of cookies. On landing on site 1 Year

Google Analytics

This website uses Google Analytics provided by Google, Inc. ("Google"), which uses cookies to analyse how you use this website. The website uses the Google Analytics module which provides us with information on account status and performance monitoring, audience summaries, active users, user explorer, analytics audience, visitor quality, conversion probability, comparison reports, demographics and interests, user flow report.

Information generated by a cookie about the use of this website (including your IP address) may be transmitted and stored on Google’s servers in the United States.

Google will use this information to evaluate the use of this website by visitors, create reports about such use and to provide other services relating to activities on this website and the use of the internet in general. Google may also provide this information to third parties if it is required by the law or if such third parties process this information for Google. You may disable the use cookies on this website as described above or by changing appropriate settings in your browser, but if you do so for all types of cookies, you will not be able to make full use of all the features of this website.

To opt out of being tracked by Google Analytics across all websites please visit:

For detailed information about Google Analytics and Google’s handling of personal data, please see and

Data Protection

For the purposes of data protection laws, Volkswagen Financial Services (UK) Ltd trading as MAN Financial Services is the ‘controller’ of the processing of your personal data in relation to the cookies described in this policy. As the controller, we decide why and how your personal data is processed and are responsible for your personal data.

For any cookies that are ‘strictly necessary’, being those that are set when you land on the site, our legal basis for processing any personal data collected by those cookies is contractual performance and compliance with a legal obligation. For any cookies that are not strictly necessary, our legal basis for processing any personal data collected by those cookies is your consent, which you can withdraw at any time as explained in this policy.

Details of your data protection rights in relation to the personal data described in this Cookie Policy are set out in our Privacy Policy.

The Privacy Policy also provides details regarding the locations and recipients to which your personal data may be transferred.

The processing of your personal data from our use of cookies ends with your browsing session, other than your cookie consent preference, which we store for 3 months. Analytics data acquired via the Google Analytics cookies will be retained by Google for 26 months.


We may update this Cookie Policy from time to time. All changes made to this policy will be published on this website and, in the event of any substantial changes, we will notify you of these using an appropriate communication method.