In the course of using this website, personal data relating to you will be processed by the respective controller and stored for the period of time required to fulfil the specified purposes and legal obligations. In the following, you will be informed about what data is involved, how it is processed and what rights you have in this regard, especially with regard to the General Data Protection Regulation (EU) 2016/679 (GDPR). Data that are marked as mandatory are either required by law or contract or are necessary for the conclusion of the contract. Failure to provide the requested data may have legal or economic disadvantages for you. For example, you may not be able to continue your application process.
1. General information on data processing when using the website
When you visit this website, the respective controller processes your data that it collects in the course of using the website or that you provide to it in the process (hereinafter: "your data"). In order to provide the website and services of the controller, your data is shared with processors and other contractors (e.g. from the industries: Logistics, Telecommunications, Receivables Management, Marketing, Printing, Market and Opinion Research). In addition, the data controller exchanges your data in each case with the companies of the Volkswagen Financial Services Group (e.g. companies from the sectors: Banking, Leasing, Insurance, Mobility and Fuel/Service Cards - hereinafter: "VW Financial Services Group"). There is also an exchange with public authorities, publicly accessible sources and, where applicable, with insurers, credit institutions, payment service providers and cooperation partners. The processing and exchange of your data takes place in particular insofar as
- this is necessary for the performance of a contract that you have concluded or for the implementation of pre-contractual measures that take place at your request (Art. 6 para. 1 sentence 1 (b) GDPR). In particular, data processing is necessary to ensure the completeness and accuracy of the data as well as its digitisation and, if necessary, to perform the contract or its initiation;
- this is necessary for the fulfilment of a legal obligation (Art. 6 para. 1 sentence 1 (c) GDPR). In particular, the data processing is necessary for the fulfilment of the legal obligation of the controller in the area of data security;
- this is necessary to protect the legitimate interests of the controller or those of a third party (Art. 6 para. 1 sentence 1 (f) GDPR). In particular, data processing is necessary to ensure the provision and functionality of the website and to be able to provide you with the portals and services, to ensure and optimise informed decisions by the parties involved, also in your interest, and to ensure a permanently high quality and uniformity of customer advice by the person responsible and the VW Financial Services Group. In addition, data processing is necessary to protect the assets of the controller, the VW Financial Services Group or its customers and to fulfil internal group administration and accounting purposes. Furthermore, the data processing is necessary to analyse and evaluate the interests and preferences of the customers and to create general evaluations for internal purposes (e.g. for business monitoring and optimisation of the products);
- this is covered by your voluntarily given consent (Art. 6 para. 1 sentence 1 (a) GDPR).
- this is covered by your voluntarily given consent (Art. 9 para. 2 (a) GDPR) or another legal basis (Art. 9 para. 2 (b) to (j) GDPR), if your data also contains special categories of personal data pursuant to Art. 9 para. 1 GDPR (e.g. health data).
2. Third country transfer
The controller may also transfer your data to a country outside the European Economic Area (EEA). This transfer takes place in compliance with the special requirements of Art. 44 - 49 GDPR, whereby the adequate level of protection is guaranteed in particular either by an adequacy decision of the European Commission pursuant to Art. 45 GDPR, concluded EU standard contractual clauses pursuant to Art. 46 para. 2 (c) and (d) GDPR or binding internal data protection regulations pursuant to Art. 47 GDPR. You may access and view the EU standard contractual clauses on the website of the European Commission or ask the controller directly and receive a copy.
3. Allgemeine Speicherfristen
The general duration of the storage of your data depends on a possible conclusion of a contract via the website and on the termination of the contract.
If you have enquired about products/services of the controller but have not initiated a contract, your data will be stored for a maximum of 6 months after the last contact between you and the controller.
Otherwise, the storage period begins at the end of the calendar year of the last event within the scope of this business relationship and the following periods apply:
- If a contract has been initiated but not concluded, your data will be stored for a maximum of 3 years.
- Your personal data relevant to a contract, in particular data relevant under tax law, will be deleted after expiry of the statutory retention periods, at the latest 10 years after termination of the contract. The general storage period of your personal data may exceptionally be up to 30 years, insofar as this is necessary for the assertion, exercise or defence of legal claims.
You will be informed of different storage periods for individual data categories within this data protection information at the end of the respective section. The storage periods may be extended in exceptional cases if further storage is legally permissible (e.g. for the protection of assets or to safeguard and, if necessary, enforce the rights of the data controller) or necessary (e.g. retention period for advertising consent or in the context of tax audits).
4. Customer profiles
The controller creates your individual customer profile on the basis of your data and other data relevant to advertising and assigns this to specific customer segments. The controller uses these results for the target group-specific control of the type, content and frequency of advertising measures. In particular, this may result in you receiving or not receiving certain advertising in contrast to other customers. This happens insofar as
- this is necessary to protect the legitimate interests of the controller or those of a third party (Art. 6 para. 1 sentence 1 (f) GDPR). In particular, data processing is necessary to better tailor offers to you based on simple evaluations of usage data and obvious preferences and to avoid unwanted or inappropriate offers (limited evaluations);
- this is covered by your voluntarily given consent (Art. 6 para. 1 sentence 1 (a) GDPR) (extensive evaluations).
5. Individual advertising measures
On this website, the data controller processes your data for direct advertising, both for its own offers and for offers from the VW Financial Services Group, your trading partner and the manufacturer, importer or sales company of your vehicle or from other authorised third parties (e.g. companies from the sectors: Banking, Leasing, Insurance and Mobility), and exchanges your data with the aforementioned recipients for this purpose. In addition, the data controller uses online marketing services to display interest-based advertising content to certain target groups when they use online services. For this purpose, the controller transmits your data (e.g. e-mail address) in encrypted form (hash value) to the online marketing services. These match the hash value of the transmitted data with the hash values of their own user data for identification. This happens in each case insofar as
- this is necessary to protect the legitimate interests of the controller or a third party (Art. 6 para. 1 sentence 1 (f) GDPR). In particular, data processing is necessary in order to be able to send you offers tailored to you in a timely and reliable manner and to display online advertising tailored to you;
- this is covered by your voluntarily given consent (Art. 6 para. 1 sentence 1 (a) GDPR).
An exchange with other recipients only takes place insofar as this is covered by your voluntarily given consent (Art. 6 para. 1 sentence 1 (a) GDPR).
Information is stored in the cookie that arises in each case in connection with the specific device used. This does not mean, however, that the controller will gain direct knowledge of your identity.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may have the result that you cannot use all the functions of the website. Cookies are used to statistically record the use of the offer and to make it more user-friendly and effective for you. For example, the controller uses so-called session cookies to recognise that you have already visited individual pages of the website.
The data stored in them (e.g. session ID, time of page view) are automatically deleted at the end of your visit. Some cookies, on the other hand, remain stored on your device until you delete them or the validity period defined for the cookie expires.
Furthermore, the controller uses tracking measures on this website in order to ensure a needs-based design and ongoing optimisation of the website as well as to statistically record its use. In addition, the controller, as well as other companies of the Volkswagen Financial Services Group, e.g. Euro Leasing GmbH, use the data for the optimal playout of advertising content.
- this is absolutely necessary for technical reasons or for the functionality or optimisation of the website or the service you have requested (§ 25 para. 2 no. 2 German Telecommunications Telemedia Data Protection Act).
- this is covered by your voluntarily given consent (§ 25 para. 1 German Telecommunications Telemedia Data Protection Act; Art. 6 para. 1 sentence 1 (a) GDPR);
- this is covered by your voluntarily given consent ((§ 25 para. 1 German Telecommunications Telemedia Data Protection Act; Art. 9 para. 2 (a) GDPR) if your data also contains special categories of personal data according to Art. 9 para. 1 GDPR (e.g. health data).
You can revoke your consent once given at any time with effect for the future, either via the Cookie Consent Tool and/or via the link to the third-party provider listed at the end of each individual analysis cookie. In both cases, an opt-out cookie will be set that prevents the future collection of your data when visiting this website. If you revoke the processing of your data via the Cookie Consent Tool, this will only apply in this browser and only for the website of the controller and will be stored on your device.
- Google Analytics
With the help of the Google Analytics tool from the provider Google Ireland, the controller collects analytical and statistical data on the use of the website and on visitor action evaluations (e.g. conversion tracking) in order to optimise the design and content of the website and marketing activities on this basis.
Using cookies, the service collects the following pseudonymous data: Online identifiers, cookie ID, geographical location, IP address, device identifier and customer ID, browser type/version, operating system used, referrer URL (the previously visited page), time of server request, visit actions (clicks on website).
- Facebook Custom Audience via Pixel
Der Verantwortliche nutzt auf der Website Facebook Custom Audiences der Meta The controller uses Facebook Custom Audiences of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: "Meta") on the website. This is a marketing service provided by Meta. It enables us to display individually tailored and interest-based advertising on Facebook to certain groups of pseudonymised visitors to our website who also use Facebook.
A Facebook Custom Audience pixel tag is integrated on the website. This is a Java script code that stores personal data about the use of the website. This includes your IP address, the browser used and the source and target pages. This information is transferred to Meta servers in the USA. It is automatically checked whether you have saved a Facebook cookie. The Facebook cookie is used to automatically determine whether you belong to the target group relevant to the person responsible. If you belong to the target group, you will be shown corresponding ads on Facebook by the controller. During this process, you will not be personally identified either by the VW Financial Services Group or by Facebook through the matching of data.
You can consent to the use of the Facebook Custom Audiences service. You can revoke your consent once given on the Facebook website. After logging in to your Facebook account, you will be taken to the Facebook Ads settings.
7. Data subjects' rights
You have the right:
- to request access to and information about your personal data processed by the controller in accordance with Art. 15 GDPR;
- demand the rectification of inaccurate or incomplete personal data stored by the controller without delay in accordance with Art. 16 GDPR;
- to request the erasure of your personal data stored by the controller in accordance with Art. 17 GDPR, provided that the legal requirements are met;
- to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, provided that the legal requirements are met;
- in accordance with Art. 20 GDPR to receive your personal data that you have provided to the controller in a structured, common and machine-readable format or to request the transfer to another controller;
- revoke your consent at any time in accordance with Art. 7 para. 3 GDPR;
- complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or our company headquarters.
Right of objection
You have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against general direct marketing or direct marketing tailored to you. In the latter case, you have a general right to object, which we fulfil regardless of your particular situation.
Controller: Volkswagen Leasing GmbH:
Postal address of the data controller and the data protection officer:
Volkswagen Leasing GmbH
Gifhorner Street 57
If you wish to exercise your right to object or your data protection rights, simply send an e-mail to betroffenenrechte[at]volkswagenleasing.de. Further contact with the data protection officer: dsb[at]volkswagenleasing.de
8. Current version and amendments of this data protection information
This data protection information is currently valid and has the status April 2022.
Due to the further development of the website and offers on it or due to changed legal or official requirements, it may become necessary to update this data protection information. You can access and print out the current data protection information on the website at any time.